General Complaints Procedure
If you have a complaint, please direct it to feedback@alansaar.org.za addressed to:
The Head of the Complaints Committee
Radio Al Ansaar
The complaint is required to be accompanied by the following :
* The complainants full particulars and contact details
* A statement of the reasons for the complaint with any relevant documentation in support of the complaint.
All broadcasting related complaints must be put in writing and either emailed to feedback@alansaar.org.za or sent via post to:
P.O. Box 19031
Dormerton
4015
or by simply walking into Radio Al Ansaar’s administration offices at :
207 West Road
Overport
Durban
4091
To drop off the complaint.
Allow Radio Al Ansaar to resolve the complaint within 30 working days.